Secondary Marketing and Loan Delivery Specialist

Gulf Winds Credit UnionPensacola, FL
Onsite

About The Position

The Secondary Marketing & Loan Delivery Specialist is responsible for ensuring accurate lock management, pricing validation, and timely loan delivery to Fannie Mae under Best-Effort commitments. This role supports the Credit Union’s mortgage pipeline by validating loan officer pricing, protecting the Credit Union from avoidable risk, ensuring profitability, and performing all operational duties required for compliant and timely FNMA delivery. The position also serves as the primary administrator for the Optimal Blue Product and Pricing Engine, ensuring pricing integrity, controlling access to margin and markup settings per leadership direction, and maintaining system accuracy. This position follows pricing guidance set by Leadership and Finance in alignment with ALCO policies, and does not perform hedging, capital markets activity, or pricing-model development.

Requirements

  • A high school education or GED.
  • 2-3 years of mortgage lending, loan delivery, or secondary marketing support experience.
  • Proficiency in Optimal Blue administration strongly preferred.
  • Proficiency in Excel and strong numerical/analytical skills.
  • Strong interpersonal skills; ability to work in fast-paced environment.
  • Work involves contact with persons beyond immediate associates regarding routine matters for the purpose of giving or obtaining information which may require some discussion. Outside contacts take the form of service to the public (members or vendors), requiring ordinary courtesy in providing assistance and information.
  • Follow FNMA delivery guidelines and lock policies.
  • Maintain professionalism and supportive interactions with Mortgage Loan Officers.
  • Protect the Credit Union from pricing, data, or delivery errors.
  • Safeguard access to pricing engine settings, including margin and markup controls.
  • Maintain dependable attendance and meet deadlines.

Nice To Haves

  • Proficiency in Optimal Blue administration strongly preferred.

Responsibilities

  • Serve as the primary administrator of the Optimal Blue Product and Pricing Engine.
  • Maintain pricing engine data integrity, ensuring margin/markup settings remain confidential and restricted per leadership direction.
  • Review lock requests and confirm correct pricing per leadership guidance. Validate fees and pricing for secondary-market and portfolio loans. Process lock extensions, changes, and corrections per policy. Monitor mortgage pipeline data for accuracy and completeness.
  • Deliver FNMA loans within required timelines and resolve delivery issues. Maintain FNMA Gain-on-Sale dashboard and monthly reporting. Produce reports on pipeline, production, pricing, fee income, and loan delivery.
  • Provide internal support to loan officers and operations staff.
  • Assist with validating that the data contained in the mortgage pipeline is accurate, current, and reflects all loans that will ultimately be sold into the Secondary Mortgage Market.
  • Responsible for providing rate lock support in processing lock requests, publishing of rate sheets of lock changes which may drive a change of circumstances, which will require communication with operations team.
  • Assist with Construction Perm loan draws updating the M Drive per loan file. Organize Construction Loan and Inspection Reports; collecting and uploading the required supporting documentation. Including inspections, draw release and compete appropriate reports. Follow protocols set for draw approval.
  • Maintain the HMDA filing monthly/quarterly and annual report out for all of Lending.
  • Other job-related duties as assigned.

Benefits

  • Open and transparent communication with your leaders
  • Consistent coaching and opportunities to improve performance.
  • Collaborative and team-focused environments
  • Short and long-term professional development
  • Opportunity to participate in cross-functional projects.
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