Second Asst Store Dir ELR

Heritage Grocers Group•Lewisville, TX

1d•Onsite

About The Position

At El Rancho Supermercado, how we work is defined by shared values that include absolute integrity, respect, and collaboration. However, it's more than that; it's smart and highly driven people united in purpose to serve one another. Bring your energy and unique perspective and you'll have the opportunity to grow with us professionally, personally, and financially. You'll be part of a team that genuinely cares about helping you succeed, and you'll work alongside talented colleagues, while making a difference in our communities.

Requirements

Minimum 2 years of experience in a progressive retail operations role.
Confident working in a fast-paced environment and exhibits excellent multi-tasking skills.
Proven experience in dealing effectively with diverse team member/management issues.
Knowledge of applicable state and federal laws applicable to effectively run a store, governmental compliance requirements, employment and labor laws, including immigration laws and processes.
Ability to speak, read, write and understand both English and Spanish sufficiently to understand conversations, presentations, company manuals, forms and documents.
Proficient computer skills in the areas of e-mail and internet required.
Effective planning, prioritization and time management skills with effective ability to follow-up on delegated assignments.
Perform other work-related duties as assigned.

Responsibilities

Responsible for total store operations in the absence of the Store Director and Assistant Store Director.
Maintain quality customer service by effectively training Team Members.
Oversee Team Members and implement strategies to increase productivity.
Track and complete Grocery department inventory in an accurate and timely manner.
Place orders based on accurate forecasting of Grocery department needs.
Receive merchandise and verify for quality and freshness of products.
Inspect floor displays to ensure products are properly rotated and merchandised.
As part of the store leadership team, review Team Members' weekly schedule to ensure fully staffed departments.
Clearly communicates and enforces standards for quality, cleanliness, organization, customer service, safety, loss prevention, sanitation, store conditions and food safety to all team members.
As part of the store leadership team, ensure compliance with state and federal regulations while upholding company values, customer service, merchandising and pricing programs.
Continuously meet expectations of internal and external customers.
As part of the store leadership team, provide guidance to Department Managers to connect yearly goal to daily actions that focus on improvement of results.
Partner with the Department Trainers to achieve results.
Help maintain all weekly store metrics.
Perform additional management duties as assigned.
As part of the store leadership team, assists with hiring, onboarding and training of new hires.
Embrace positive employee relations through consistent and fair application of company policies and leadership values.
While conducting the Standards of Excellence Walk, cultivate a culture of high performance and accountability. Set clear performance expectations for team and follows-up with timely performance evaluations and development plans.
As part of the store leadership team, is responsible for improvement of team member turnover in the store.
Maintain a positive work environment and ensures fair and consistent treatment of all team members.
Lead by example on the importance of Customer Service excellence. Effectively engages with customers.
Develop strategies to have friendly employees and clean stores.
Improve speed of service and operational efficiencies in all departments.
As part of the store leadership team, is responsible for all Safety Programs and training of safety. Promotes safety and ZERO accident culture.
As part of the store leadership team, is responsible for training and tracking special programs introduced by the company.
As part of the store leadership team, is responsible for following up and submitting all meat and temperatures logs.
As part of the store leadership team, is responsible for all Food Handler's card compliance.
Ensure timely and complete execution of company merchandising programs.
Responsible to promote safety protocols for social distancing, workplace safety and encourages a ZERO accident culture.