Seasoned Commercial HVAC Technician

FIRSTCALL MECHANICAL GROUP LLC•Spartanburg, SC

18d

About The Position

FirstCall Mechanical is seeking an experienced Commercial HVAC Service Technician for its Spartanburg, South Carolina team. The role diagnoses, maintains, repairs, and installs commercial heating, air-conditioning, refrigeration, and food-service equipment, including larger systems of 15 tons or more and smaller rooftop units and mini-splits. The technician maintains preventative maintenance schedules and customer contracts, coordinates scheduled work with Dispatch, and provides a high level of customer service. The position reports to the local Branch Manager and works with the service team and customers. Ongoing learning and development through FirstCall Academy is expected.

Requirements

Valid driver's license with an acceptable driving record.
Active EPA Certification.
At least five years of experience in a commercial HVAC setting.
OSHA 10 Certification.
Ability to work flexible hours and on-call shifts as needed.
Strong mechanical aptitude and problem-solving skills.
Ability to read and comprehend simple instructions, short correspondence, and memos, and to write correspondence.
Ability to communicate job problems and resolutions in a way customers can understand and to closely communicate issues, concerns, and updates to account managers.
Ability to perform basic arithmetic using whole numbers, fractions, and decimals; compute rates, ratios, and percentages; and draw and interpret graphs.
Ability to follow written, oral, or diagrammed instructions and address problems involving several concrete variables in standardized situations.
Mental stamina to solve problems and prioritize multiple tasks.
Ability to use hands regularly; stand, walk, and sit frequently; and climb or balance, stoop, kneel, crouch, or crawl continually.
Ability to regularly lift and/or move up to 50 pounds.
Close, distance, peripheral, and depth vision, and ability to adjust focus.

Nice To Haves

Manufacturer Certification.

Responsibilities

Diagnose problems and failures in heating and air-conditioning systems, refrigeration systems, and food-service equipment to identify repair or replacement needs and avoid mistakes and callbacks.
Perform maintenance and service repairs, install new units, and replace parts of existing units according to specifications for systems of 15 tons or more.
Maintain larger preventive-maintenance contracts covering more than five units.
Repair or replace defective parts in units, equipment, and controls.
Service and troubleshoot mini-splits and replace smaller rooftop units and mini-splits for systems of 15 tons or less.
Communicate with Dispatch to ensure scheduled jobs are completed.
Maintain customers’ preventative-maintenance schedules and procedures.
Provide elite customer service to every customer encountered.
Continue learning and developing technical knowledge through FirstCall Academy.
Communicate job check-ins, check-outs, problems, resolutions, and updates to customers and account managers.
Help lead and teach helpers and Technician I employees.

Benefits

Competitive weekly pay.
Comprehensive healthcare coverage, including medical, dental, and vision, with some plans fully paid by the company.
401(k) retirement savings plan with a 5% match.
Life insurance and short- and long-term disability coverage.
Up to four weeks of paid time off.
Nine paid holidays, plus Veterans Day for veterans.
Company-sponsored education and career advancement programs, including FirstCall Academy, the Learning & Education Assistance Program (LEAP), and the FirstCall Progression Program.
Referral bonus of $2,500 per referral.
Company vehicle or vehicle allowance.
Mobile phone or phone allowance.
Uniforms and work boot allowances.