Seasonal Ticketing Box Office Associate

Capitol Broadcasting Company Inc • Durham, NC

14h • Onsite

About The Position

The Durham Bulls are seeking a motivated and service-oriented professional to join our Box Office team for the 2026 season. This role focuses on delivering exceptional customer service while supporting ticket operations and sales efforts. The ideal candidate is personable, detail-oriented, and thrives in a fast-paced, fan-focused environment.

Requirements

• Positive attitude with the ability to work effectively in a team-oriented environment
• Strong people skills; organized, motivated, detail-oriented, and able to multitask
• Excellent verbal and written communication skills
• Availability to work a flexible schedule, including evenings, weekends, holidays, and all home events
• Comfortable in a fast-paced environment; adaptable to feedback, shifting priorities, and tight deadlines

Nice To Haves

• Previous customer service, box office and/or sales experience preferred

Responsibilities

• Process and service ticket orders using the ticketing system
• Assist with season ticket and plan renewals
• Establish and maintain professional working relationships with ballpark staff, partners, and clients
• Deliver a consistently high level of service and professionalism across all customer interactions
• Provide exceptional customer support via phone, email, and in person at the Box Office
• Perform additional ticket operations and administrative duties as assigned
• Assist with all events held at Durham Bulls Athletic Park
• Support general Front Office operations, including hiring events, special events, tarp pulls, and other duties typical of a Minor League Baseball front office

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed