Seasonal Team Member-1

Michaels•Fairfield, CA
•Onsite

About The Position

The Seasonal Team Member provides friendly customer service and helps customers shop, locate products, and find solutions. The role supports fast, friendly checkout; merchandise stocking and recovery; truck unloading; and store operations, including online order pickup and ship-from-store processes. Team Members follow company policies, procedures, and safety standards, contribute to a well-merchandised and in-stock store, and interact with others respectfully. The position is in a public retail store setting and includes nights, weekends, and early mornings. Some duties may involve outdoor work, and the frame shop contains a glass cutter and heat press. The role requires applicants in the U.S. to meet applicable legal requirements and be at least 16 years old.

Requirements

  • Must be at least 16 years old.
  • Must satisfy applicable federal, state, and local legal requirements for the job.
  • Ability to remain standing for long periods.
  • Ability to move throughout the store.
  • Ability to bend, lift, carry, reach, and stretch regularly.
  • Ability to lift heavy boxes and access high shelves using a ladder or similar equipment.

Nice To Haves

  • Retail and/or customer service experience preferred.

Responsibilities

  • Help customers shop, locate products, and find solutions.
  • Provide a fast and friendly checkout experience and handle cash according to standards.
  • Explain the Rewards program and Private Label Credit Cards to customers and complete enrollments.
  • Educate customers about the Voice of Customer (VOC) survey.
  • Assist with omnichannel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
  • Participate in truck unloading, stocking, and planogram (POG) processes.
  • Complete merchandise recovery and maintenance, including returns and general store recovery.
  • Perform Store In Stock Optimization (SISO) and ad set duties as assigned.
  • Support shrink and safety programs.
  • Follow standard operating procedures, company programs, policies, and standards to ensure compliance with applicable laws and requirements.
  • Interact with others in an accepting and respectful manner, remain positive in difficult situations, promote the organization’s vision and values, and serve as a positive role model.
  • Cross-train in Custom Framing sales and production.
  • Perform other duties as assigned.

Benefits

  • 401(k) with employer match, depending on position and eligibility
  • Employee Assistance Program
  • Medical coverage, depending on position and eligibility
  • Dental coverage, depending on position and eligibility
  • Vision coverage, depending on position and eligibility
  • Telemedicine services
  • Flexible spending accounts
  • Commuter benefits
  • Tuition assistance
  • Adoption assistance
  • Voluntary insurance options
  • Employee discounts
  • Partner discount programs
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