About The Position

As a Seasonal team member, you’ll help deliver excellent customer service, drive sales, and support store operations to create a positive shopping experience. You may assist customers on the sales floor, process transactions, or support behind-the-scenes work. You’ll collaborate with the team to meet store goals, foster customer loyalty, and build repeat business. The position involves work across areas such as Sales, Support, Fragrances, and Store Fulfillment. The job posting highlights the most relevant and essential responsibilities and requirements of the role, but is not all-inclusive; additional duties, responsibilities, and qualifications may apply.

Requirements

  • Dedication to customer service and a drive to achieve store objectives.
  • Skills and experience to perform in the role, with a commitment to continuous learning.
  • Ability to take ownership of assigned tasks and contribute to store success.
  • Excellent communication skills.
  • Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
  • Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
  • Ability to regularly move around all store areas and remain accessible to customers.
  • Ability to bend, reach, and stretch for products, and to lift, carry, and move at least 50 lbs.

Responsibilities

  • Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
  • Greet, engage, and assist customers warmly, providing personalized service and a welcoming environment.
  • Process transactions accurately and efficiently.
  • Handle customer inquiries, returns, and concerns professionally, promptly, and with care.
  • Support store operations, including store fulfillment, curbside pickup, pricing, promotional sets, product processing and placement, and visual merchandising.
  • Maintain selling areas, merchandise presentation standards, signage, fitting rooms, and cleanliness through daily recovery and stock replenishment.
  • Use training tools and other resources, incorporate feedback, and continuously build skills and strengthen performance.
  • Stay informed about products, promotions, policies, and store events to provide accurate information and service.
  • Contribute to a positive store culture by connecting with teammates, sharing knowledge, and celebrating individual and team achievements.
  • Follow asset protection procedures, safety guidelines, and security protocols, supporting shortage control, inventory accuracy, and risk minimization in the designated area.
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