Zebulon Career Fair!! Oct 29th-30th 2PM-6PM

Belk•Zebulon, NC

About The Position

As a Seasonal team member, you’ll help deliver excellent customer service, drive sales, and support store operations to create a positive shopping experience. You may assist customers on the sales floor, process transactions, and support behind-the-scenes work. You’ll work with the team to meet store goals, foster customer loyalty, and build repeat business. The role may involve Sales, Support, Fragrances, Store Fulfillment, and other areas.

Requirements

Dedication to customer service and a drive to achieve store objectives.
Skills and experience to perform the role, with a commitment to continuous learning.
Ability to take ownership of assigned tasks and contribute to store success.
Excellent communication skills.
Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
Availability for a flexible schedule based on business needs, including nights, weekends, and holidays.
Ability to regularly move around all store areas and remain accessible to customers.
Ability to bend, reach, and stretch for products, and lift, carry, and move at least 50 lbs.

Responsibilities

Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
Greet, engage, and assist customers warmly, providing personalized service and creating a welcoming shopping environment.
Process transactions accurately and efficiently.
Handle customer inquiries, returns, and concerns professionally, promptly, and with care.
Support store operations, including store fulfillment, curbside pickup, pricing, promotional sets, product processing and placement, and visual merchandising.
Maintain selling areas, merchandise presentation standards, accurate signage, fitting rooms, and cleanliness through daily recovery and stock replenishment.
Use training tools and other resources, and apply feedback to build skills and improve performance.
Stay informed about products, promotions, policies, and store events to provide accurate information to customers.
Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
Follow asset protection procedures, safety guidelines, and security protocols; support shortage control, inventory accuracy, and risk minimization in the designated area.