Beckley Career Fair!! Oct 28th - 29th 2PM-6PM

Belk•Mt. Hope, WV

About The Position

As a Seasonal team member, you’ll help deliver excellent customer service, drive sales, and support store operations to create a positive shopping experience. You may assist customers on the sales floor, process transactions, and support behind-the-scenes operations. You’ll work with a team to meet store goals, foster customer loyalty, and build repeat business. The posting notes that it highlights the most relevant responsibilities and requirements but is not all-inclusive.

Requirements

Dedication to customer service and a drive to achieve store objectives.
Skills and experience to perform in the role and a commitment to continuously learn.
Ability to take ownership of assigned tasks and contribute to store success.
Excellent communication skills.
Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Ability to regularly move around all store areas and remain accessible to customers.
Ability to bend, reach, stretch for products, and lift, carry, and move at least 50 lbs.

Responsibilities

Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
Greet, engage, and assist customers warmly, providing personalized service.
Process transactions accurately and efficiently.
Handle customer inquiries, returns, and concerns professionally and promptly.
Assist with store fulfillment, curbside pickup, pricing, promotional sets, product processing and placement, and visual merchandising.
Maintain selling areas, merchandise presentation standards, signage, fitting rooms, and cleanliness through daily recovery and stock replenishment.
Use training tools and resources, embrace feedback, and continuously build skills and performance.
Stay informed about products, promotions, policies, and store events to provide accurate information to customers.
Build connections with teammates, share knowledge, and celebrate individual and team achievements.
Follow asset protection procedures, safety guidelines, and security protocols to support shortage control, inventory accuracy, and risk reduction in the designated area.