About The Position

As a Seasonal team member, you’ll help deliver excellent customer service, drive sales, and support store operations to create a positive shopping experience. You may assist customers on the sales floor, process transactions, and support behind-the-scenes tasks. You’ll work with the team to meet store goals, foster customer loyalty, and build repeat business. The job posting highlights the most relevant responsibilities and requirements but is not all-inclusive; additional duties, responsibilities, and qualifications may apply.

Requirements

  • Dedication to customer service and motivation to achieve store objectives.
  • Skills and experience to perform the role, with a commitment to continuous learning.
  • Ability to take ownership of assigned tasks and contribute to store success.
  • Strong communication skills.
  • Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
  • Availability for a flexible schedule based on business needs, including nights, weekends, and holidays.
  • Ability to regularly move around all store areas and remain accessible to customers.
  • Ability to bend, reach, stretch for products, and lift, carry, and move at least 50 lbs.

Responsibilities

  • Take ownership and initiative in achieving personal goals, store objectives, and daily priorities.
  • Greet, engage, and assist customers warmly, providing personalized service.
  • Process transactions accurately and efficiently.
  • Handle customer inquiries, returns, and concerns professionally, promptly, and with care.
  • Support store operations, including fulfillment, curbside pickup, pricing, promotional sets, product processing and placement, and visual merchandising.
  • Maintain selling areas, merchandise presentation, signage, fitting rooms, and cleanliness through daily recovery and stock replenishment.
  • Use training tools and resources, and respond to feedback to build skills and improve performance.
  • Stay informed about products, promotions, policies, and store events to provide accurate information to customers.
  • Build connections with teammates, share knowledge, and contribute to a positive store culture.
  • Follow asset protection procedures, safety guidelines, and security protocols to support shortage control, inventory accuracy, and risk reduction in the designated area.
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