seasonal team member

Michaels • South Burlington, VT

10d • Onsite

About The Position

The Seasonal Team Member provides friendly customer service, helps customers find products and solutions, and ensures a fast, friendly checkout experience. The role supports store operations through truck unloading, stocking, merchandise recovery, inventory and planogram processes, and maintaining a well-merchandised and in-stock store. Team members also assist with omnichannel orders, promote rewards and credit-card programs, support safety and shrink initiatives, and follow company policies and procedures. The position includes cross-training in Custom Framing sales and production and may involve other duties as assigned.

This role is based in a public retail store. Store public areas are climate controlled, while some stock rooms may not be. Some outdoor work may be required when retrieving shopping carts or unloading trucks. The frame shop contains a glass cutter and heat press. Work hours include nights, weekends, and early mornings. The position requires standing for long periods, moving throughout the store, and regularly bending, lifting, carrying, reaching, and stretching. Team members may lift heavy boxes and access high shelves using a ladder or similar equipment. Applicants in the U.S. must meet applicable federal, state, and local legal requirements and be at least 16 years old.

Requirements

• Must be at least 16 years old.
• Must satisfy applicable federal, state, and local legal requirements of the job.
• Ability to remain standing for long periods and move throughout the store.
• Ability to regularly bend, lift, carry, reach, and stretch.
• Ability to lift heavy boxes and access high shelves using a ladder or similar equipment.

Nice To Haves

• Retail and/or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and find solutions.
• Provide a fast and friendly checkout experience and handle cash according to standards.
• Engage customers on the benefits of the Rewards program and Private Label Credit Cards, and complete enrollments.
• Educate customers about the Voice of Customer (VOC) survey.
• Assist with omnichannel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unloading, stocking, and planogram (POG) processes.
• Complete merchandise recovery and maintenance, including returns and general store recovery.
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
• Support shrink and safety programs.
• Follow standard operating procedures, company programs, policies, and standards to ensure compliance with applicable laws and requirements.
• Interact with others in an accepting and respectful manner, maintain a positive attitude in difficult situations, promote the organization’s vision and values, and serve as a positive role model.
• Cross-train in Custom Framing sales and production.
• Perform other duties as assigned.

Benefits

• 401(k) with employer match, depending on position and eligibility.
• Employee Assistance Program, depending on position and eligibility.
• Medical, dental, and vision coverage, depending on position and eligibility.
• Telemedicine services, depending on position and eligibility.
• Flexible spending accounts, depending on position and eligibility.
• Commuter benefits, depending on position and eligibility.
• Tuition assistance, depending on position and eligibility.
• Adoption assistance, depending on position and eligibility.
• Voluntary insurance options, depending on position and eligibility.
• Employee discounts.
• Partner discount programs.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed