Seasonal Team Member

Michaels Stores • Lewisville, TX

11d • Onsite

About The Position

The Seasonal Team Member provides friendly customer service, helps customers find products and solutions, and delivers a fast, friendly checkout experience. The role includes cash handling, promoting and enrolling customers in Rewards and Private Label Credit Cards, and educating customers about the Voice of Customer survey. Team Members also support Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) processes, truck unloading, stocking, planograms, merchandise recovery, and store maintenance. Additional duties include Store In Stock Optimization (SISO), ad set tasks, shrink and safety programs, and compliance with company procedures and policies. Team Members are expected to interact respectfully, maintain a positive image, and model the organization’s vision and values. The position includes cross-training in Custom Framing sales and production, along with other duties as assigned.

This role is based in a public retail store. Public areas are climate controlled, while some stock rooms may not be. Outdoor work may be required when retrieving carts or unloading trucks. The frame shop contains a glass cutter and heat press. Work hours include nights, weekends, and early mornings. Applicants must meet applicable federal, state, and local legal requirements, and team members in this role must be at least 16 years old.

Requirements

• Must be at least 16 years old.
• Must satisfy applicable federal, state, and local legal requirements for the job.
• Ability to remain standing for long periods.
• Ability to move throughout the store.
• Ability to bend, lift, carry, reach, and stretch regularly.
• Ability to lift heavy boxes and access high shelves using a ladder or similar equipment.

Nice To Haves

• Retail and/or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and identify solutions.
• Provide fast and friendly checkout service and handle cash according to standards.
• Promote the Rewards program and Private Label Credit Cards and complete enrollments.
• Educate customers about the Voice of Customer (VOC) survey.
• Assist with Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) processes.
• Participate in truck unloading, stocking, and planogram (POG) processes.
• Complete merchandise recovery and maintenance, including returns and general store recovery.
• Perform Store In Stock Optimization (SISO) and ad set duties as assigned.
• Support shrink and safety programs.
• Follow standard operating procedures, company programs, policies, and standards to ensure compliance.
• Interact with others respectfully and positively, and serve as a role model for other Team Members.
• Cross-train in Custom Framing sales and production.
• Perform other duties as assigned.

Benefits

• 401(k) with employer match, depending on position and eligibility.
• Employee Assistance Program.
• Medical coverage, depending on position and eligibility.
• Dental coverage, depending on position and eligibility.
• Vision coverage, depending on position and eligibility.
• Telemedicine services.
• Flexible spending accounts.
• Commuter benefits.
• Tuition assistance.
• Adoption assistance.
• Voluntary insurance options.
• Employee discounts.
• Partner discount programs.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed