About The Position

As a Seasonal team member, you’ll play an important role in delivering excellent customer service, driving sales, and supporting store operations to ensure a positive shopping experience for every customer. Whether helping customers on the sales floor, assisting with transactions, or supporting behind-the-scenes processes, you’ll work with a team to meet store goals, foster customer loyalty, and build repeat business. The posting also notes hiring full-time, part-time, and flex positions across Sales, Support, Fragrances, Store Fulfillment, and other areas.

Requirements

  • Dedication to customer service and motivation to achieve store objectives.
  • Skills and experience to perform in the role, along with a commitment to continuous learning.
  • Ability to take ownership of assigned tasks and contribute to store success.
  • Excellent communication skills.
  • Comfort using technology, including smartphones, tablet computers, and Windows-based operating systems.
  • Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
  • Ability to regularly move around all store areas and remain accessible to customers.
  • Ability to bend, reach, and stretch for products, and to lift, carry, and move at least 50 lbs.

Responsibilities

  • Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
  • Greet, engage, and assist customers warmly, providing personalized service and a welcoming environment.
  • Process transactions accurately and efficiently.
  • Handle customer inquiries, returns, and concerns professionally, promptly, and carefully.
  • Support store operations, including store fulfillment, curbside pickup, pricing, promotional sets, product processing and placement, and visual merchandising.
  • Maintain selling areas, merchandise presentation standards, signage, fitting rooms, and cleanliness through daily recovery and stock replenishment.
  • Use training tools and other resources, and incorporate feedback to build skills and improve performance.
  • Stay informed about products, promotions, policies, and store events to provide accurate information to customers.
  • Build connections with teammates, share knowledge, and celebrate individual and team achievements to contribute to a positive store culture.
  • Follow asset protection procedures, safety guidelines, and security protocols; support shortage control, inventory accuracy, and risk reduction in the designated area.
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