About The Position

As a Seasonal team member, you’ll help deliver excellent customer service, drive sales, and support store operations to ensure a positive shopping experience. You may assist customers on the sales floor, process transactions, or support behind-the-scenes processes. You’ll work with the team to meet store goals, foster customer loyalty, and build repeat business. Positions are available across Sales, Support, Fragrances, Store Fulfillment, and other areas.

Requirements

  • Dedication to customer service and a drive to achieve store objectives.
  • Skills and experience to perform the role and a commitment to continuous learning.
  • Ability to take ownership of assigned tasks and contribute to store success.
  • Excellent communication skills.
  • Comfort using technology, including smartphones, tablet computers, and Windows-based operating systems.
  • Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
  • Ability to move regularly throughout store areas and remain accessible to customers.
  • Ability to bend, reach, stretch for products, and lift, carry, and move at least 50 lbs.

Responsibilities

  • Take ownership and initiative in achieving personal goals, store objectives, and daily priorities.
  • Greet, engage, and assist customers warmly, providing personalized service and creating a welcoming shopping environment.
  • Process transactions accurately and efficiently, and handle customer inquiries, returns, and concerns professionally and promptly.
  • Support store operations, including fulfillment, curbside pickup, pricing, promotional sets, product processing and placement, and visual merchandising.
  • Maintain selling areas, merchandise presentation, signage, fitting rooms, and cleanliness through daily recovery and stock replenishment.
  • Use training tools and resources, embrace feedback, and stay informed about products, promotions, policies, and store events.
  • Build connections with teammates, share knowledge, and celebrate individual and team achievements.
  • Follow asset protection procedures, safety guidelines, and security protocols to support shortage control, inventory accuracy, and risk reduction.
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