Seasonal Tasting Room Support Associate - Sterling

Treasury Wine EstatesCalistoga, CA
Onsite

About The Position

Sterling Vineyards is looking for a Seasonal Tasting Room Support Associate with a background in customer service, a good eye for detail, and truly enjoys fostering a wonderful experience for every guest that visits the property. As a Tasting Room Support Associate, you will be the main point of contact for our guests, so a polite, friendly, and energetic demeanor is a must.

Requirements

  • You must be 18 years of age
  • You have some experience in retail sales or a similar hospitality setting
  • Exemplary customer service skills required
  • You have strong presentation skills with the ability to relay knowledge of wines and wine production
  • You are dynamic with a positive attitude
  • You have a clean professional appearance, and you excel at teamwork and interactions
  • Knowledge of food and wine, the wine industry, Napa and Bay Area restaurants
  • Must be able to lift 50 lbs. (a case of wine)
  • This position must work weekends (Friday, Saturday and Sunday), some holidays and evenings

Nice To Haves

  • Wine industry and/or tasting room experience is highly desired but not required

Responsibilities

  • Set-up and host wine tastings and tours for guests
  • Provide world class customer service to site visitors
  • Assist in events, private dinners and various site activities
  • Assist with restocking, inventory, wine packing and floor upkeep
  • Register operations, retail sales and wine club promotions
  • Follow site policies and procedures.
  • Complete projects and other duties as directed by Retail Sales Manager.

Benefits

  • flexibility
  • rewards and discounts
  • health and wellbeing initiatives
  • annual bonus
  • comprehensive benefits package
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