Seasonal Tasting Room Associate - Northstar West

Ste. Michelle Wine Estates

2d•Onsite

About The Position

A seasonal, part-time Tasting Room Associate job for Northstar Winery in Woodinville, WA is available at Chateau Ste. Michelle. This role is based at Chateau Ste. Michelle, which now includes a dedicated and exclusive space for our Northstar brand. As a Tasting Room Associate, you set the tone for the winery experience and will ensure that every guest feels a positive and genuine connection with the winery. This is a seasonal, part-time hourly role that is eligible for tips. This seasonal opportunity generally runs from May through October, depending on business needs. This role requires availability in the evenings and on weekends to support our Summer Concert Series. Ste. Michelle Wine Estates is the largest wine company in the Pacific Northwest, and among the largest premium wine companies in the U.S, with roots dating back to 1933. Throughout our 90+ year history, what has remained constant is our unwavering commitment to quality, service to our customers, and connection with our community. We are proud that our award-winning wines farmed in Oregon and Washington are an expression of all the best things about the Pacific Northwest — the spirit of people, the abundance of the land, and the excellence-driven culture. Our distinctive portfolio of wines, including Chateau Ste. Michelle, 14 Hands, Columbia Crest, Intrinsic, Liquid Light, Northstar, and Spring Valley Vineyard, are enjoyed across the U.S. and distributed in over 100 countries.

Requirements

Must be at least 21 years of age with a high school diploma or equivalent.
MAST 12 Class Permit and Food Handler’s Permit required.
Two (2) or more years of customer service experience is required (retail/hospitality is preferred).
Excellent communication skills, customer service skills, sales skills, and the ability to prioritize while handling multiple tasks.
Interest in, or knowledge of, wine and wine industry.
Ability to work in a fast-paced, changing environment as part of a team.
Proficiency in Point of Sales (POS) systems and basic computer skills required.
Must be flexible and available to work varied hours, including weekends.
History of responsible use of alcohol and other appropriate conduct, as well as fitness to be licensed, permitted, and/or certified by state and/or local regulatory bodies.

Nice To Haves

retail/hospitality experience preferred

Responsibilities

Be friendly, courteous, and capable of interacting with a wide variety of personalities in a professional and polite manner, with an eagerness to meet the needs of every guest.
Learn product information to assist guests with making selections, purchases, and assisting with events.
Assist with fulfillment of wine club and eCommerce orders as necessary, including pulling, packing, and processing wine orders for delivery, as well as curbside pickup.
Assist management with the effective, tactful, and professional enforcement of various winery policies regarding guest use of the facility.
General housekeeping duties to ensure the appearance and cleanliness of the tasting room are up to or exceed standards.
Operate POS/registers to sell wine, merchandise, wine club memberships and to collect wine tasting fees as needed.
Assist with all aspects of winery and private event setup, execution, and teardown as directed by the tasting room management team.