Seasonal Support Worker

THE SALVATION ARMY•Newport News, VA
•$13 - $13

About The Position

Under the general supervision of the Corps Officer, the Seasonal Support Worker provides social service assistance to clients seeking Angel Tree assistance by scheduling appointments, interviewing clients, determining eligibility, and accurately entering client information into a computer database. The position may also staff Angel Tree stations at area locations during peak hours, assist with sorting and moving donations and other materials into the warehouse, help with warehouse setup and breakdown, and drive Salvation Army vehicles as needed to pick up or drop off kettle workers. The role supports Angel Tree distribution and other seasonal operations, including canned food, coat, and toy drives. The worker interacts courteously and professionally with clients, the public, donors, employees, and volunteers, while maintaining the confidentiality of client information. The seasonal schedule varies, including specific days, hours, and weekly hours. The position requires the ability to meet attendance requirements and to read, write, and communicate in English. Physical duties include light mobility involving standing, walking, and sitting; lifting, carrying, pushing, or pulling materials weighing less than 25 pounds; handling and protecting goods; and setting up and breaking down event materials.

Requirements

  • High school diploma or GED, and two years of experience in receiving, storing, loading, and unloading materials; or an equivalent combination of training and experience providing the required knowledge, skills, and abilities.
  • Valid driver's license and ability to pass The Salvation Army's driver eligibility requirements to drive Salvation Army vehicles.
  • Ability to meet attendance requirements.
  • Ability to read, write, and communicate in English.
  • Ability to lift and carry, push, or pull light materials, supplies, or equipment weighing less than 25 pounds.
  • Ability to perform light mobility duties through a combination of standing, walking, and sitting.
  • Ability to load, unload, secure, and protect goods and to set up and break down materials at events.

Responsibilities

  • Answer telephones, schedule appointments, greet and interview clients, determine eligibility for Angel Tree assistance based on program guidelines, and maintain confidentiality of client information.
  • Accurately enter client intake information into the Angel Tree database.
  • Receive and check in clients during Angel Tree distribution week and assist them with receiving and transporting Angel Tree items.
  • Safely operate Salvation Army vehicles as needed to pick up or deliver donations, goods, employees, volunteers, and kettle workers, in accordance with driver eligibility requirements.
  • Load, unload, sort, move, and place donated items; help maintain an orderly warehouse and assist with warehouse setup and breakdown.
  • Assist with canned food, coat, and toy drives and other seasonal operations.
  • Interact courteously and professionally with the public and Salvation Army donors.

Benefits

  • Opportunities for growth.
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