Seasonal Support Worker (9159)
About The Position
Under the general supervision of the Corps Officer, the Seasonal Support Worker provides social service assistance to clients seeking Angel Tree assistance. This includes scheduling appointments, interviewing clients, determining eligibility, and accurately entering client information into a computer database. The position may also staff Angel Tree stations at area locations during peak hours, assist with sorting and moving donations and other materials into the warehouse, help with warehouse setup and breakdown, and drive Salvation Army vehicles as needed to pick up or drop off kettle workers. The role supports Angel Tree distribution and other seasonal operations, including canned food, coat, and toy drives. It requires professional, courteous interactions with clients, the public, and Salvation Army donors, and the ability to maintain confidentiality of client information. The seasonal schedule may vary in specific days, hours, and weekly hours.
Requirements
- High school diploma or GED.
- Two years of experience in receiving, storing, loading, and unloading materials, or an equivalent combination of training and experience that provides the required knowledge, skills, and abilities.
- Valid driver's license.
- Ability to pass The Salvation Army's driver eligibility requirements to drive Salvation Army vehicles.
- Ability to meet attendance requirements and read, write, and communicate in English.
- Ability to lift, carry, push, and pull light materials, supplies, or equipment weighing less than 25 pounds.
- Ability to perform light mobility duties involving standing, walking, and sitting.
- Ability to load, unload, secure, and protect goods and to set up and break down materials at events.
Responsibilities
- Answer telephones, schedule appointments, greet and interview clients, and determine eligibility for Angel Tree assistance according to program guidelines.
- Maintain the confidentiality of client information.
- Accurately enter client intake information into the Angel Tree database.
- Receive and check in clients during Angel Tree distribution week and help them receive and transport Angel Tree items.
- Safely operate Salvation Army vehicles as needed to pick up or deliver donations, goods, employees, volunteers, and kettle workers, in accordance with driver eligibility requirements.
- Load, unload, sort, move, and place donated items; help keep the warehouse orderly and assist with warehouse setup and breakdown.
- Assist with canned food, coat, and toy drives and other seasonal operations.
- Interact courteously and professionally with the public and Salvation Army donors.
Benefits
- Opportunities for growth.
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What This Job Offers
Education Level
High school or GED
