Seasonal Store Manager – Toy Shop | Raynham, MA

RSM • Raynham, MA

1d • Onsite

About The Position

This is a seasonal full-time position for a Toy Shop Store Manager. The role involves overseeing daily store operations, managing staff, coordinating with Walmart associates, monitoring inventory, and ensuring excellent customer service during the busy holiday season. The program dates are from November 4, 2026, to December 27, 2026, with approximately 40 hours per week. Store hours are Wednesday through Sunday, 11:00 AM to 7:00 PM.

Requirements

• Confident communicator who can work collaboratively with Walmart associates, client representatives, and customers required
• Strong judgement, reliability, organization, and comfort resolving issues in a fast-paced Holiday retail environment required

Nice To Haves

• Experience in retail, specialty-store, hospitality, or high-volume customer service experience; prior supervisory experience strongly preferred
• Experience with POS systems, inventory replenishment, opening/closing, and daily reporting strongly preferred.

Responsibilities

• Ensure staff reporting for daily opening and closing and confirm the store is customer-ready prior to opening
• Assign daily zones and breaks across register, “make-and-take” station, sales floor, product replenishment, and cleaning coverage; work alongside the team and flex into priority roles during peak periods as needed
• Coordinate approved back-stock product replenishment with Walmart associates, ensuring restricted back-of-house areas are accessed only when authorized and accompanied
• Monitor inventory presentation, shelf conditions, pricing/signage, out-of-stocks, and high-demand items; escalate discrepancies through the approved reporting channel
• Oversee POS procedures, shift handoffs, transaction or return escalations, and end-of-day reconciliation as defined by the client and Walmart
• Hold team accountable to service standards, appropriate customer engagement, activity procedures, safety, and overall expectations; manage attendance, punctuality, coverage, timekeeping, callouts, and performance issues with the staffing agency and the client through the approved reporting channel
• Ensure completion of required opening/closing checklists, daily photos, sales/traffic reporting, incident reports, and supply/inventory requests; resolve or escalate customer, security, safety, technology, and facility issues

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed