Seasonal Store Manager – Toy Shop | Mansfield, TX

RSM • Mansfield, TX

1d • Onsite

About The Position

We are seeking a Seasonal Store Manager to oversee our toy shop operations during the busy holiday season. This full-time, seasonal role involves managing staff, ensuring operational efficiency, maintaining inventory standards, and providing excellent customer service. The ideal candidate will have prior supervisory experience in a retail or high-volume customer service environment and be comfortable working in a fast-paced setting.

Requirements

• Confident communicator who can work collaboratively with Walmart associates, client representatives, and customers required
• Strong judgement, reliability, organization, and comfort resolving issues in a fast-paced Holiday retail environment required

Nice To Haves

• Experience in retail, specialty-store, hospitality, or high-volume customer service experience; prior supervisory experience strongly preferred
• Experience with POS systems, inventory replenishment, opening/closing, and daily reporting strongly preferred.

Responsibilities

• Ensure staff reporting for daily opening and closing and confirm the store is customer-ready prior to opening
• Assign daily zones and breaks across register, “make-and-take” station, sales floor, product replenishment, and cleaning coverage; work alongside the team and flex into priority roles during peak periods as needed
• Coordinate approved back-stock product replenishment with Walmart associates, ensuring restricted back-of-house areas are accessed only when authorized and accompanied
• Monitor inventory presentation, shelf conditions, pricing/signage, out-of-stocks, and high-demand items; escalate discrepancies through the approved reporting channel
• Oversee POS procedures, shift handoffs, transaction or return escalations, and end-of-day reconciliation as defined by the client and Walmart
• Hold team accountable to service standards, appropriate customer engagement, activity procedures, safety, and overall expectations; manage attendance, punctuality, coverage, timekeeping, callouts, and performance issues with the staffing agency and the client through the approved reporting channel
• Ensure completion of required opening/closing checklists, daily photos, sales/traffic reporting, incident reports, and supply/inventory requests; resolve or escalate customer, security, safety, technology, and facility issues

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed