About The Position

This is a seasonal, full-time position for a Store Manager in a toy shop. The role involves overseeing daily operations, managing staff, ensuring customer readiness, coordinating inventory, and maintaining service standards in a fast-paced holiday retail environment. The program dates are from November 4, 2026, to December 27, 2026, with approximately 40 hours per week. Store hours are Wednesday through Sunday, 11:00 AM to 7:00 PM.

Requirements

  • Confident communicator who can work collaboratively with Walmart associates, client representatives, and customers required
  • Strong judgement, reliability, organization, and comfort resolving issues in a fast-paced Holiday retail environment required

Nice To Haves

  • Experience in retail, specialty-store, hospitality, or high-volume customer service experience; prior supervisory experience strongly preferred
  • Experience with POS systems, inventory replenishment, opening/closing, and daily reporting strongly preferred.

Responsibilities

  • Ensure staff reporting for daily opening and closing and confirm the store is customer-ready prior to opening
  • Assign daily zones and breaks across register, “make-and-take” station, sales floor, product replenishment, and cleaning coverage; work alongside the team and flex into priority roles during peak periods as needed
  • Coordinate approved back-stock product replenishment with Walmart associates, ensuring restricted back-of-house areas are accessed only when authorized and accompanied
  • Monitor inventory presentation, shelf conditions, pricing/signage, out-of-stocks, and high-demand items; escalate discrepancies through the approved reporting channel
  • Oversee POS procedures, shift handoffs, transaction or return escalations, and end-of-day reconciliation as defined by the client and Walmart
  • Hold team accountable to service standards, appropriate customer engagement, activity procedures, safety, and overall expectations; manage attendance, punctuality, coverage, timekeeping, callouts, and performance issues with the staffing agency and the client through the approved reporting channel
  • Ensure completion of required opening/closing checklists, daily photos, sales/traffic reporting, incident reports, and supply/inventory requests; resolve or escalate customer, security, safety, technology, and facility issues
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