Seasonal Store Advisor

Mountain Equipment CompanyEdmonton, AB
Onsite

About The Position

MEC is more than a store; it's a hub for the outdoor community, a leader in sustainability, and a place where individuals can be themselves. Members visit MEC for gear and advice on a wide range of outdoor activities including hiking, camping, climbing, cycling, watersports, snowsports, and travel. The Seasonal Store Advisor will assist members in planning their adventures, from dream trips to weekend getaways, catering to both first-time adventurers and seasoned experts. The role emphasizes connecting with people, sharing real-world experience about products, and contributing to a positive store environment. It offers opportunities for growth and learning for those passionate about the outdoors, gear, and connecting with people.

Requirements

  • Ability to work with a diverse, inclusive, hands-on, collaborative team.
  • Passion for the outdoors.
  • Product knowledge in camping, cycling, packs, or any other outdoor activity is a great asset.
  • Desire to connect people with quality products to encourage active outdoor lives.
  • A "can do" attitude and willingness to learn new things.
  • Skills include personal integrity and awareness, customer focus, initiative and character, teamwork, and the ability to develop yourself and others.
  • Good-natured, outgoing, welcoming demeanor and a genuine liking for helping people.
  • Customer service as a mindset, going out of your way to provide an excellent member experience.
  • Ability to lift 50 lb. and walk 10,000 steps per day.
  • Previous retail or customer service experience is a plus, not a must.
  • Curiosity about gear and a desire to learn more.
  • Fully open availability to work Saturdays or Sundays.
  • Availability to work a variety of shifts between Monday and Friday, 7:00 am and 9:00 pm is a bonus.

Nice To Haves

  • Bonus points if you’re also available to work a variety of shifts between Monday and Friday, 7:00am and 9:00pm.

Responsibilities

  • Provide exceptional member service by matching people with gear that suits their needs.
  • Share real-world experience about products.
  • Assist with visual merchandising.
  • Lend a hand to other staffers.
  • Organize inventory and ensure members receive the products they need.
  • Spread the word about MEC events and services.
  • Learn about new products, technology, and features, including sustainability aspects.
  • Help more people in Canada get active outside by assisting with planning for outdoor activities.

Benefits

  • Competitive hourly rate and clear pay increase program.
  • Discounts on gear for outdoor activities.
  • Opportunities to join outdoor excursions with other MEC staffers.
  • Equipment Demonstration Program (EDP) – gear rental program.
  • Training and product knowledge.
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