Seasonal Store Advisor
About The Position
MEC is more than a store; it's a hub for the outdoor community, a leader in sustainability, and a place where individuals can be themselves. Members visit MEC for gear and advice on a wide range of outdoor activities including hiking, camping, climbing, cycling, watersports, snowsports, and travel. The role involves assisting members with planning trips, from dream vacations to weekend getaways, catering to both beginners and experts. Coworkers are described as incredible and a significant reason people enjoy working at MEC. As a Seasonal Store Advisor, the primary focus is on creating a positive experience for members by providing exceptional service, matching them with suitable gear, and sharing personal product experience. Additional responsibilities include visual merchandising, supporting other staff, and opportunities for personal growth and learning. This role is ideal for individuals passionate about the outdoors, learning about gear, and connecting with people.
Requirements
- You like working with a diverse, inclusive, hands-on, collaborative team.
- You’re passionate about the outdoors.
- You want to connect people with quality products to encourage active outdoor lives.
- You’re a “can do” person who likes to learn new things.
- Your skill set includes personal integrity and awareness, customer focus, initiative and character, teamwork and the ability to develop yourself and others.
- You have a good natured, outgoing welcoming vibe and genuinely like helping people.
- Customer service is not just your skill, it’s your mindset. You’ll go out of your way to provide an excellent member experience.
- You can lift 50 lb. and walk 10,000 steps per day.
- Full availability on Saturday and Sunday and one other day during the week.
- Twenty-one hours of availability required per week.
Nice To Haves
- Product knowledge in camping, cycling, packs or any other outdoor activity is a great asset.
- Previous retail or customer service experience is a plus, not a must.
- You’re curious about gear and want to learn more – we’ll provide training to build your skills.
Responsibilities
- Chat with members about products and connect them with what they’re looking for.
- Ask open-ended questions to understand members’ needs.
- Share product knowledge and industry-leading advice on gear, including personal recommendations.
- Be part of a team of staffers who takes pride in keeping the store in tip-top shape.
- Help behind the scenes to organize inventory and get members the products they need.
- Spread the word about MEC events and services.
- Learn about new products, technology and features (including sustainability).
- Help more people in Canada get active outside, whether that means planning for a family camping trip or a massive backcountry expedition.
Benefits
- Competitive hourly rate and clear pay increase program.
- Discounts on gear for pretty much every outdoor activity out there – including bikes, and much more.
- Opportunities to join outdoor excursions with other MEC staffers.
- Equipment Demonstration Program (EDP) – gear rental program.
- Training and product knowledge.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
