Seasonal Stocking / Fulfillment Associate

Connecticut Fine Wine & Spirits•Natick, MA

About The Position

All Store Team Members help build the company brand by delivering excellent customer service. This role maximizes product inventory and supports online business operations to create a positive shopping experience. The position is internally referred to as Merchandiser and reports to the store management team. Though merchandising is the primary focus, team members may also be assigned sales, front-end, or other responsibilities as needed. If coded as seasonal, the role is short term, no longer than six months, with the option to apply for a non-seasonal role.

Requirements

High school diploma or equivalent preferred.
1–3 years of experience.
Ability to work a flexible schedule as business requires, including evenings and weekends.
Must be at least 21 years old.
Ability to walk, bend down repeatedly, and remain on feet for 8–10 hours a day.
Ability to safely lift, load, and handle cases and pallets; climb ladders; and lift 50 pounds overhead repeatedly.

Nice To Haves

At least 1 year of experience in a retail setting preferred.
Familiarity with point-of-sale systems and inventory management software.

Responsibilities

Process freight; organize and distribute inventory; pull and stock merchandise; build displays and end caps; and place signage.
Support digital business operations by fulfilling orders and assisting with in-store and curbside pickup and delivery services, including driving and making deliveries if assigned.
Deliver exceptional, personalized customer service by greeting customers, building relationships, and informing them about products and services.
Participate in wine, spirits, and beer training to build product knowledge.
Maintain knowledge of advertisements, promotions, and loyalty programs.
Maintain store safety and cleanliness standards.
Ensure adherence to laws and regulations related to alcohol sales and maintain a safe, compliant store environment.
Complete cross-functional responsibilities and other duties as assigned.
If delivery is an essential job function, load and deliver orders safely and professionally, following company policies and procedures and traffic and safety laws.