Seasonal Fulfillment Associate
About The Position
The Seasonal Fulfillment Associate is part of the merchandising team and supports the day-to-day operations of the Meow Wolf online shop, primarily by fulfilling online orders. The role also provides customer service by tracking order status and handling returns and exchanges. The associate supports the E-Commerce Manager and merchandise team with order fulfillment, inventory management, and other tasks as needed, working in a timely and professional manner to ensure a positive customer experience. This is a part-time seasonal position in an indoor warehouse setting. The schedule is flexible and includes weekdays, weekends, evenings, and holidays. The tentative end date is January 8, 2027. The position has no supervisory responsibility, and travel is not required.
Requirements
- Minimum of a high school diploma.
- At least one year of experience with shipping and fulfillment, including shipping management software.
- Flexibility and attention to detail.
- Creative problem-solving skills and accountability.
- Effective communication skills.
Nice To Haves
- Proficiency with Google Suite.
- Experience with order fulfillment software such as ShipStation.
Responsibilities
- Pick, pack, and prepare orders for shipment.
- Assist with receiving, processing, and storing merchandise.
- Assist with online returns and exchanges.
- Maintain cleanliness and organization of the warehouse.
- Assess customer needs and make decisions to create a pleasant and memorable customer experience.
- Count and receive inventory, ensure quality control, and help with loading and unloading inventory.
- Collaborate with team members to meet daily order quotas.
- Support the E-Commerce Manager and merchandise team with inventory management and other tasks as needed.
- Perform other duties as assigned.
Benefits
- The posting describes a comprehensive benefits package for full-time employees; it does not specify that these benefits apply to this part-time seasonal position.
- Medical insurance options: PPO and HDHP.
- Dental and vision insurance.
- HSA, HRA, and FSA options.
- 401(k) retirement plan.
- Company-paid life insurance and disability coverage.
- Voluntary critical illness and life insurance policies.
- Company-paid Employee Assistance Program.
- Paid parental leave for 12 weeks.
- Discounts on Meow Wolf gift shop merchandise and cafes.
- Admission to Meow Wolf attractions for employees and guests.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
