Seasonal Sales

PACSUN•Ontario, CA

13h

About The Position

The Sales Associate generates sales by demonstrating enthusiasm for products, brands, fashion, and trends while serving customers. The role also carries out initiatives and tasks assigned by the leadership team and contributes positively to the store team by consistently providing an exceptional customer experience. The associate delivers engaging, authentic customer service; focuses on full-price selling; handles customer concerns according to policy; completes assigned work efficiently; maintains visual standards, organization, and cleanliness; and follows company, safety, and loss-prevention policies. The role supports sales and operational goals, company contests and events, and digital sales strategies such as ship from store and BOPIS. Associates are expected to represent the PacSun brand, contribute to a positive work environment, follow appearance guidelines, learn about products and trends, and work to improve their performance. This is a part-time seasonal position requiring availability for 20–40 hours per week, including weekends, nights, and peak holiday periods. The work involves frequent lifting and moving of up to 20 pounds and occasional lifting and moving of up to 35 pounds; extended sitting or standing; climbing ladders as needed; and moving around the sales floor, stockroom, and office. The associate may work in an open environment with fluctuating temperatures and standard lighting.

Requirements

Passion for products, brands, fashion, and trends.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time-management skills.
Proficiency in math and strong computer skills.
Ability to work 20–40 hours per week, including weekends, nights, and peak holiday periods.
Ability to frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds.
Ability to frequently sit or stand for long periods and climb ladders as needed.
Ability to talk or hear regularly; sit, stand, walk, handle or feel objects, reach, twist, or squat frequently; and maneuver around sales-floor, stockroom, and office areas.
Close and distance vision, depth perception, and ability to adjust focus.
Ability to work in an open environment with fluctuating temperatures and standard lighting.

Nice To Haves

High school diploma or equivalent preferred.

Responsibilities

Deliver an engaging, positive, and authentic customer experience.
Focus on full-price selling while remaining aware of product value and promotions.
Handle customer situations in accordance with policy and procedures, attempt to resolve issues, and partner with leadership on escalated issues.
Complete assigned tasks in a timely and efficient manner.
Execute visual directives and maintain company visual standards.
Support high standards of organization and cleanliness and promote a safe working and shopping environment.
Follow company policies, the Code of Business Conduct, the Employee Policy Guide, and the Safety Program.
Comply with loss-prevention policies and report violations to leadership or through the Silent Witness Hotline.
Share customer feedback with the leadership team to improve the customer experience.
Participate in company and store contests and events, stay current on financial goals and priorities, and support sales and operational goals.
Support and execute digital sales strategies, including ship from store and BOPIS.
Represent the PacSun brand through enthusiasm for products, brands, fashion, and trends.
Contribute to a positive working environment by exhibiting core value behaviors.
Follow Employee Appearance Guidelines and help maintain the company's fashion image.
Learn about products, brands, fashion, and trends, and strive to improve individual performance as a productive team member.