Seasonal Sales Associate

The Paper Store•Seabrook, NH

12d•Onsite

About The Position

Sales Associates deliver world-class customer service, achieve sales goals, and maintain merchandising standards in a fun, fast-paced retail environment. They provide customers with a distinctive shopping experience by using the G.U.E.S.T. service approach and following company procedures at the point of sale. The role also includes preparing and stocking merchandise, recovering the sales floor, and maintaining store cleanliness. Sales Associates report directly to the Store Team Leader and other members of management. In select locations, and after comprehensive training, they may perform ear piercings and provide a safe, sanitary experience in accordance with applicable state, federal, and CDC guidelines.

Requirements

Previous specialty retail experience is preferred but not required.
Ability to work a flexible schedule that includes nights, weekends, and holidays.
Ability to multitask while attending to customers and remaining flexible to business needs.
Ability to work well in a team environment.
Proficiency with Microsoft Office and point-of-sale systems.
Ability to stand for long periods of time.
Professional conduct, demeanor, and attire in compliance with the company dress code.
Ability to lift and mobilize items up to 50 pounds using appropriate safety techniques.

Nice To Haves

Previous experience in specialty retail.

Responsibilities

Model the G.U.E.S.T. service approach and consistently deliver world-class service.
Greet customers warmly, identify their needs with open-ended questions, explain relevant product features and benefits, suggest additional items, and thank customers while inviting them to return.
Represent the TPS brand and build customer loyalty through friendly, attentive, and respectful service.
Contribute to a positive work environment through respectful and ethical conduct, honest communication, and professionalism.
Maintain professional attire, demeanor, and appearance in compliance with the company dress code.
Support sales efforts and initiatives across business channels to maximize company sales.
Capture accurate and valid customer information at the point of sale, remain aware of current promotions, and process transactions correctly.
Participate enthusiastically in required training and development using available training resources.
Prepare incoming products for the sales floor, stock shelves, and merchandise products in accordance with company instructions and visual standards.
After comprehensive training, perform ear piercings at select locations and provide a safe, sanitary experience in accordance with state, federal, and CDC guidelines.
Demonstrate fundamental knowledge of computers, systems, and programs relevant to the position.
Maintain store maintenance and cleanliness standards and recover the sales floor.
Complete other tasks as directed by store management within the assigned time frame.
Comply with all company policies and procedures.