Seasonal Sales

PACSUN•Concord, CA

4d•Onsite

About The Position

The Sales Associate generates sales by showing passion for products, brands, fashion and trends while serving customers. The role also carries out initiatives and tasks assigned by the leadership team and contributes positively to the store team by consistently providing an exceptional customer experience. The associate delivers engaging, authentic service; focuses on full-price selling while staying aware of product value and promotions; handles customer situations according to policy; completes assigned work efficiently; and maintains visual, organizational, cleanliness, safety and loss-prevention standards. The position supports store sales and operational goals, participates in contests and events, stays informed about financial priorities, and executes digital sales strategies such as ship from store and BOPIS. The associate represents the PacSun brand, contributes to a positive work environment, follows appearance guidelines, learns about products and trends, and works to improve individual and team performance. This is a part-time position requiring availability for 20–40 hours per week, including weekends, nights and peak holiday periods. The role involves physical activity in the sales floor, stockroom and office, including lifting, standing, walking and climbing ladders.

Requirements

Passion for products, brands, fashion and trends.
Effective written, verbal and presentation skills.
Strong communication skills.
Excellent time management skills.
Proficiency in math and strong computer skills.
Ability to work 20–40 hours per week with schedule flexibility, including weekends, nights and peak holiday periods.
Frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
Frequently sit or stand for long periods and climb ladders as needed.
Ability to talk or hear regularly; sit, stand, walk, use hands to handle or feel, and reach, twist or squat frequently.
Ability to maneuver around sales floor, stockroom and office areas.
Close and distance vision, depth perception and ability to adjust focus.
Ability to work in an open environment with fluctuating temperatures and standard lighting.

Nice To Haves

High school diploma or equivalent preferred.

Responsibilities

Deliver an engaging, positive and authentic customer experience.
Focus on full-price selling while maintaining awareness of product value and promotions.
Handle customer situations in compliance with company policy and procedures, attempt to resolve issues, and partner with leadership on escalated matters.
Complete assigned tasks in a timely and efficient manner.
Execute visual directives and maintain company visual standards.
Support high standards of organization and cleanliness to promote a safe working and shopping environment.
Comply with company policies, the Code of Business Conduct, the Employee Policy Guide and the Safety Program.
Comply with Loss Prevention policies and communicate violations to leadership or through the Silent Witness Hotline.
Share customer feedback with the leadership team to help improve the customer experience.
Participate in company and store contests and events.
Stay current on financial goals and priorities and support leadership in achieving sales and operational goals.
Support and execute digital sales strategies, including ship from store and BOPIS.
Represent the PacSun brand with passion for products, brands, fashion and trends.
Contribute to a positive working environment by exhibiting core value behaviors.
Maintain the company's fashion image by following Employee Appearance Guidelines.
Learn about products, brands, fashion and trends, and strive to improve individual performance as a productive team member.