Seasonal Sales Support - Bellevue, WA

Tiffany & CoBellevue, WA
Onsite

About The Position

Seasonal Team Members at Tiffany & Co. are crucial in representing the brand during the holiday season. They are expected to be excellent communicators and positive brand ambassadors, ensuring clients have memorable experiences. The role involves embodying the Tiffany brand in every client interaction and contributing to the creation of legendary beauty with freedom, wit, and joy. As a Seasonal Team Member, you will enhance the client experience through hospitality and store amenities, aiming to positively impact sales and service by building personalized experiences. You will also assist with the engraving station if applicable, manage the floor waiting list, maintain the hospitality area, and communicate potential service issues to management. Additionally, you will support the sales team with tasks such as boxing and wrapping items, replenishing supplies, maintaining organization at POS stations and on the sales floor, and processing POS functions post-purchase. You will also aid the operations team in ensuring store operations run smoothly by assisting with operational policies, procedures, and after-sales servicing. Inventory and special projects will also be part of your responsibilities.

Requirements

  • Ability to work non-traditional business hours including nights, weekends and holidays.
  • Previous retail or luxury retail or Client related experience (i.e. hospitality, etc.).
  • Strong communication skills, both verbal and written.
  • Client service skills and the ability to prioritize while balancing multiple tasks is required.
  • Capability to work with a diverse client base.
  • Ability to work in a fast-paced, changing environment.
  • Authorization to work in the United States or in the country where the position is based.

Responsibilities

  • Be an effective brand ambassador, ensuring Clients are warmly welcomed, assisted accordingly, and have a memorable experience commensurate with the Tiffany brand.
  • Improve the Client experience with hospitality and store amenities to build personalized experiences with the goal of positively impacting both sales and service.
  • Assist with engraving station where applicable.
  • Accurately lead floor waiting list if applicable.
  • Ensure hospitality area is fully stocked, orderly and clean.
  • Communicate with management any potential service issues with waiting clients.
  • Assist sales team with boxing and wrapping items, replenishing POS and gifting supplies, keeping all POS stations and sales floor areas neat and organized and performing all POS functions after a client’s purchase decision is finalized.
  • Assist operations team with operational policies and procedures and after sales servicing to ensure store operations run optimally.
  • Assist with inventory and special projects as needed.
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