Seasonal Sales Representative - Commercial Reservations

Penske • Cumru Township, PA

2d • Onsite

About The Position

This role is for a Seasonal Sales Representative focused on Commercial Reservations. The position is ideal for driven, motivated, and goal-oriented individuals who are interested in unlimited commission potential. The company supplies commercial truck fleets to large organizations and seeks outgoing, customer-focused individuals to be the primary contact for established National Rental Accounts. The role involves providing a fast, friendly reservation process, ensuring product movement to meet deadlines, and delivering a legendary customer experience. The position requires leveraging customer service, problem-solving, and negotiation skills to support major customers. Collaboration with Penske team members across the corporate office and nationwide rental facilities is expected. Daily responsibilities include assisting customers with truck rentals, resolving service issues, and making strategic decisions for the company's benefit. Applicants must be able to work flexible hours, including nights, holidays, and weekends.

Requirements

• High school diploma or equivalent required
• Excellent customer service and sales skills required
• 1 year of customer service experience required
• Proficiency with computers required
• Must be flexible to work non-traditional hours: holidays, nights and weekends
• Strong interpersonal and telephone etiquette skills, and the ability to build rapport with customers
• Excellent verbal, written, and listening communication skills
• Basic math, logic, geography and problem solving skills as well as the ability to follow specific instructions are also required
• Regular, predictable, full attendance is an essential function of the job
• Willingness to work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

Nice To Haves

• Associate’s or Bachelor’s Degree preferred
• 2 years of proven successful sales experience highly preferred
• Previous call center or telemarketing experience preferred
• Salesforce software experience preferred
• Bilingual written and verbal communications are highly preferred.

Responsibilities

• Be the single point of contact for established National Rental Accounts across the country.
• Provide a fast, friendly reservation process for customers.
• Ensure product movement to meet deadlines, keep houses being built, food delivered to grocery stores, medicine delivered to hospitals and packages delivered on time.
• Leverage customer service, problem solving, and negotiation skills to take care of major customers.
• Collaborate with other Penske team members within the corporate office and across 2,200 rental facilities nationwide.
• Help customers find rental trucks.
• Alleviate customer service issues.
• Make decisions that help Penske now and in the future.
• Provide a legendary experience for all customers by connecting and providing solutions.
• Handle inbound and outbound calls from multiple sources.
• Type, listen and think of an appropriate solution to customer's needs while maintaining a lively verbal exchange.

Benefits

• The ability to gain exposure across our business, which can help you move your career forward into other growth opportunities.
• Training on Penske systems, products, and sales skills to help you succeed
• The opportunity to work in a sales driven environment with uncapped commission earnings.
• Endless opportunities with a reputable and growing organization

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED