Travel Reservations Representative

Sparta Networking • Myrtle Beach, SC

5d • Onsite

About The Position

Sparta Networking is hiring Travel Reservations Representatives for an on-site customer support team. In this role, you'll speak with customers by phone and help them with travel arrangements, reservation questions, schedule changes, and account information. You'll guide customers through their available options and make sure information is entered correctly into the system. Previous travel industry experience is not required. Paid training is provided.

Requirements

• Enjoy talking with and helping customers
• Comfortable spending a significant part of your day on the phone
• Communicate clearly and professionally
• Reliable and arrive to work on time
• Basic computer and data-entry skills
• Pay attention to details
• Can follow established procedures
• Comfortable learning new software
• At least 18 years old

Nice To Haves

• Previous travel industry experience is not required
• Experience in customer service, hospitality, reservations, travel, retail, sales, call centers, front desk, or office support is helpful but not required.

Responsibilities

• Handle incoming customer calls
• Help customers make or update travel reservations
• Review available dates, times, and booking options
• Assist with changes to existing reservations
• Update customer and account information
• Document conversations and booking details accurately
• Explain available services and options
• Answer routine customer questions
• Escalate issues that require additional assistance
• Provide friendly and professional customer service throughout each interaction

Benefits

• Weekly pay
• Paid training
• Commission opportunities
• Set schedule
• Support from an established team
• Ongoing training
• Opportunities for advancement

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed