Seasonal Sales Associate

PACSUN•New York, NY

12d•Onsite

About The Position

The Sales Associate generates sales by demonstrating passion for products, brands, fashion, and trends, while providing an exceptional customer experience. The role executes tasks and initiatives assigned by the leadership team and contributes positively as a member of the store team. The associate delivers engaging, positive, and authentic customer service; focuses on full-price selling while remaining aware of product value and promotions; responds to customer situations according to company policies; and refers escalated issues to leadership. The role also completes assigned tasks efficiently, follows visual direction, maintains organization and cleanliness, supports a safe shopping and working environment, complies with company and loss-prevention policies, and shares customer feedback with leadership. The associate supports store sales and operational goals, participates in company and store contests and events, stays informed about financial goals, and carries out digital sales strategies such as ship from store and BOPIS. The role reflects the PacSun brand, contributes to a positive working environment, follows employee appearance guidelines, learns about products and trends, and works to improve individual performance. This is a part-time seasonal position requiring availability for 20–40 hours per week, including weekends, nights, and peak holiday periods. The work involves frequent lifting of up to 20 pounds and occasional lifting of up to 35 pounds; prolonged sitting or standing; ladder climbing as needed; and movement around the sales floor, stockroom, and office. The associate may work in an open environment with fluctuating temperatures and standard lighting.

Requirements

Passion for products, brands, fashion, and trends.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time-management skills.
Proficiency in math and strong computer skills.
Ability to work 20–40 hours per week, including weekends, nights, and peak holiday periods.
Frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds.
Frequently sit or stand for long periods and climb ladders as needed.
Ability to maneuver around sales-floor, stockroom, and office areas.
Required vision abilities include close vision, distance vision, depth perception, and ability to adjust focus.

Responsibilities

Deliver an engaging, positive, and authentic customer experience.
Focus on full-price selling while maintaining awareness of product value and promotions.
Handle customer situations in accordance with company policy, seek solutions, and partner with leadership on escalated issues.
Complete assigned tasks in a timely and efficient manner.
Execute visual directives and maintain company visual standards.
Maintain organization and cleanliness and promote a safe working and shopping environment.
Comply with company policies, the Code of Business Conduct, the Employee Policy Guide, the Safety Program, and Loss Prevention policies.
Communicate Loss Prevention violations to leadership or through the Silent Witness Hotline.
Share customer feedback with leadership to improve the customer experience.
Participate in company and store contests and events, and stay current on financial goals and priorities.
Support leadership in achieving sales and operational goals.
Execute digital sales strategies, including ship from store and BOPIS.
Represent the PacSun brand through passion for products, brands, fashion, and trends.
Contribute to a positive working environment and follow Employee Appearance Guidelines.
Learn about products, brands, fashion, and trends, and work to improve individual performance as a team member.