Seasonal Sales Associate-484 Ithaca, NY 14850

Five Below • Ithaca, NY

1d • Onsite

About The Position

Five Below is hiring a part-time Seasonal Sales Associate for the busy holiday season, October through January. The associate delivers customer service, supports sales, keeps merchandise organized and stocked, and provides efficient checkout experiences. The role involves engaging with customers, sharing product knowledge, handling concerns, communicating store needs to management, and contributing to team and company goals. The position requires a flexible schedule to meet business needs.

Requirements

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology such as computers, cash registers, hand-held devices, and mobile devices.
• Good communication skills and ability to engage with customers.
• Able to handle customer interactions and potential issues courteously and professionally.
• Able to use basic information-gathering skills to solve problems.
• Able to learn procedural knowledge through on-the-job training.
• Able to identify and understand email and printed instructions regarding merchandise layouts, associate schedules, and standard operating procedures.
• Able to remain in a stationary, upright position for 80% of the time.
• Able to frequently move merchandise weighing up to 25 lbs and place or remove merchandise at heights of 5–10 feet.
• Able to frequently ascend and descend ladders and kneel, bend, twist, and stoop.
• Able to frequently move across the sales floor and between the sales floor and stock room.
• Able to work days, evenings, weekends, and potentially overnight shifts; travel may be required as needed.

Responsibilities

• Greet and assist customers promptly, including helping multiple customers efficiently.
• Assess customer needs, share product knowledge, answer questions, direct customers to merchandise, make recommendations, and use suggestive selling.
• Inform customers about store events, promotions, and special activities.
• Address customer issues and offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate restocking and service needs, as well as customer feedback, to management in a timely manner.
• Collaborate with the team to achieve store and company objectives and support a positive work environment.
• Perform additional responsibilities as determined by the Store Manager based on store needs.

Benefits

• The posting refers applicants to a benefits site for information about health coverage and financial and personal wellness support; specific benefits are not listed.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed