About The Position

Reiss is hiring a part-time Seasonal Sales Associate for its Macy’s concession at Fashion Valley Mall in San Diego, California. The role provides exceptional, premium customer service and supports the management team in achieving sales and operational goals. The position involves representing the Reiss brand, sharing in-depth knowledge of its products, and helping maintain the concession’s visual standards. Reiss describes its designs as sustainable, high quality, and timeless, and emphasizes teamwork, elevated customer service, and meeting customer expectations and business goals.

Requirements

  • Experience in a customer-facing role, ideally within a premium or luxury retail environment.
  • Excellent communication and interpersonal skills.
  • Motivation, focus, and drive to achieve individual and team goals.
  • Ability to work as part of a team.
  • Ability to work under pressure.

Nice To Haves

  • Experience in a premium or luxury retail environment.

Responsibilities

  • Deliver a premium and tailored customer service experience.
  • Provide in-depth knowledge of the brand and its products.
  • Communicate appropriately and effectively with customers, team members, and management.
  • Maintain visual standards.
  • Act as a Reiss Brand Ambassador.
  • Support the management team in achieving sales and operational goals.

Benefits

  • Business wear.
  • Generous employee discount.
  • Company commission scheme.
  • Health and wellbeing perks.
  • Additional benefits.
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