Anthropologie Seasonal Sales Associate

Anthropologie•Lynnfield, MA

2d•Onsite

About The Position

A Seasonal Sales Associate contributes to driving sales by providing each customer with a genuine and unique experience. The role supports customer engagement and selling, teamwork and communication, and visual and business operations in the store. The associate helps customers find and order products, supports fulfillment and shipment processes, and maintains Anthropologie’s visual and operational standards while keeping the customer in focus.

Requirements

Be an Anthro brand fan.
Have customer service experience.
Have experience being a team player.
Be able to work flexible hours to meet store needs, including nights, weekends, and holidays.

Responsibilities

Initiate genuine, personalized conversations so customers feel welcome, heard, and valued.
Support selling throughout the sales floor by connecting with multiple customers and sharing product suggestions.
Use technology to complete transactions in the moment, find sizes and colors, and place orders for items unavailable in the store.
Build productive relationships with peers, ask for support when needed, and make an effort to help others.
Participate in learning and sharing product knowledge, current trends, and personal styling priorities to inspire customers.
Contribute to positive team morale by participating in store initiatives and highlighting peers and leaders through the SPARKED journal.
Share insights and feedback about the customer and employee experience with Store Leadership.
Understand how service and selling contributions on each shift affect the store’s business.
Support shipment processes to learn about new and restocked products, contribute to omni order fulfillment, and maintain floor stock levels.
Maintain Anthropologie’s visual and operational standards, stay current on merchandising updates, and keep the focus on the customer.