Terrain Seasonal Sales Associate - Nursery

Urban Outfitters•Devon, PA

4d•Onsite

About The Position

A Nursery Seasonal Sales Associate contributes to driving sales by naturally engaging customers around shared interests in home décor and gardening. The associate upholds Terrain’s four promises: to welcome, inspire, inform, and appreciate customers. The role focuses on delivering personalized customer service, sharing product knowledge and current trends, and creating a seamless shopping experience. It also supports store teamwork, visual presentation, receiving and placing products, customer fulfillment options, and safe, accurate store operations. The position requires working outdoors in all weather conditions and flexible availability to meet store needs, including nights, weekends, and holidays.

Requirements

Experience in customer service.
Understanding of horticulture.
Willingness and ability to work outside in all weather conditions.
Basic knowledge of home décor trends and gardening.
Ability to work flexible hours, including nights, weekends, and holidays, to meet store needs.

Nice To Haves

Enthusiasm for the Terrain brand.

Responsibilities

Builds genuine, lasting customer relationships through personalized attention and shares information about Terrain events.
Shares product knowledge, new arrivals, and current trends to inform customers and inspire their indoor and outdoor spaces.
Uses store systems and applications to deliver an efficient, seamless shopping experience.
Contributes positively and respectfully to the store team and participates in daily meetings and projects.
Applies an understanding of home and garden style that reflects the Terrain brand and works collaboratively toward shared goals.
Upholds visual and operational standards, supports colleagues across departments, and maintains product standards and inspirational displays.
Assists the leadership team with receiving and placing new products.
Supports customers with in-store, curbside, and local delivery services.
Follows safety standards, maintains inventory accuracy, helps reduce product loss, and adheres to company policies and procedures.