Seasonal Sales Associate-3127 South Jordan, UT 84095

Five Below•South Jordan, UT
•Onsite

About The Position

Five Below is seeking part-time Seasonal Sales Associates to provide outstanding customer service and support sales during the busy holiday season, October through January. Associates help create a positive shopping experience by assisting customers, sharing product knowledge, maintaining organized and well-stocked merchandise, and providing efficient checkout service. The role is temporary and requires schedule flexibility to meet store needs. Additional responsibilities may be assigned by the Store Manager.

Requirements

  • At least 16 years old.
  • Available to work a flexible schedule, including days, evenings, weekends, and potentially overnight shifts; travel may be required as needed.
  • Comfortable with or willing to learn technology such as computers, cash registers, hand-held devices, and mobile devices.
  • Good communication skills and ability to engage with customers.
  • Ability to handle customer interactions and potential issues courteously and professionally.
  • Basic information-gathering skills to solve problems.
  • Ability to learn procedural knowledge through on-the-job training.
  • Ability to identify and understand email and printed instructions regarding merchandise layouts, associate schedules, and standard operating procedures.
  • Ability to remain in a stationary, upright position for 80% of the time.
  • Ability to frequently move merchandise weighing up to 25 pounds and place or remove merchandise at heights of 5–10 feet.
  • Ability to frequently climb ladders, kneel, bend, twist, stoop, and move across the sales floor and between the sales floor and stock room.
  • Ability to frequently communicate and exchange accurate information with customers, managers, and coworkers in person and by telephone.

Responsibilities

  • Greet and promptly assist customers, including handling multiple customer interactions efficiently.
  • Assess customer needs, share product knowledge, answer questions, direct customers to merchandise, offer recommendations, and use suggestive selling.
  • Inform customers about store events, promotions, and special activities.
  • Address customer concerns and offer alternative solutions, seeking to turn returns into exchanges when possible.
  • Inform management about restocking needs, service requirements, and customer feedback.
  • Collaborate with the team to support store and company goals and maintain a positive, productive work environment.
  • Operate registers and other devices, move and stock merchandise, retrieve and put away stock, and assist customers throughout the store.

Benefits

  • The posting refers applicants to a benefits site for information about health coverage and financial and personal wellness support; specific benefits are not listed.
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