Seasonal Sales Associate - Williamsburg

Brooklinen•New York, NY

21h•Onsite

About The Position

Brooklinen is hiring a Seasonal Sales Associate for its Williamsburg store to deliver welcoming, helpful, premium customer experiences during the holiday season. Reporting to the Store Manager, this role combines active selling with daily store operations and contributes to a collaborative, supportive team culture. The seasonal contract runs from mid-October 2026 through January 2027. The role offers up to 25 hours per week, with most schedules averaging 15–20 hours, and requires weekend availability and work during key holidays and peak periods. Seasonal team members may be eligible to join Brooklinen permanently after the seasonal term.

Requirements

0–3 years of retail or customer service experience.
Availability to work up to 25 hours per week, including at least two weekend days (Friday, Saturday, or Sunday), with flexibility for evening, holiday, and peak-period shifts.
Ability to stand for long periods, physically move products, and lift up to 20 pounds.
Strong communication and active listening skills, empathy, and a positive, solution-oriented approach.
Adaptable, proactive approach and willingness to take initiative and support daily workflows.

Nice To Haves

Retail or customer service experience in a premium, specialized, or customer-centric environment.
Genuine interest in comfort, design, and home styling, including helping customers coordinate bedding and bath products.
Experience with Apple devices and systems, including iPads or Macs, and platforms such as Shopify POS, Slack, and Google Workspace.

Responsibilities

Use Brooklinen’s premium selling and service model to create a warm, inclusive shopping experience; greet customers, listen to their needs, and recommend soft home products.
Maintain working knowledge of product features, materials, inventory availability, design options, promotions, and gifting recommendations.
Follow standard operating procedures to keep the sales floor and stockroom clean and organized.
Handle point-of-sale transactions and process customer returns or exchanges according to guidelines.
Support stock replenishment, shipment check-in, and stock flow to prepare the sales floor for peak traffic.
Help execute visual updates according to HQ directives and maintain styled, inspiring displays.
Participate in team huddles and communicate with colleagues to maintain effective floor coverage.
Resolve routine customer questions or concerns with good judgment and escalate complex issues to a supervisor.
Seek feedback and apply coaching from store leadership to improve styling and service skills.