Seasonal Sales Associate

PACSUN•New York, NY
•Onsite

About The Position

The Seasonal Sales Associate generates sales by demonstrating passion for products, brands, fashion, and trends, while providing every customer with an exceptional experience. The role executes initiatives and tasks assigned by the leadership team and contributes as a positive member of the store team. It includes customer service and sales, visual execution, store organization and cleanliness, loss prevention and policy compliance, supporting sales and operational goals, and carrying out digital sales strategies such as ship from store and BOPIS. This is a part-time position requiring availability for 12–30 hours per week and flexibility to work weekends, nights, and peak holiday periods. Duties and responsibilities may change, and reasonable accommodations may be made for qualified individuals with disabilities to perform the essential functions of the role.

Requirements

  • Passion for products, brands, fashion, and trends.
  • Effective written, verbal, and presentation skills.
  • Strong communication skills.
  • Excellent time-management skills.
  • Proficiency in math and strong computer skills.
  • Ability to work 12–30 hours per week, including weekends, nights, and peak holiday periods.
  • Frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
  • Frequently sit or stand for long periods and climb ladders as needed.
  • Ability to maneuver around sales floor, stockroom, and office areas.
  • Ability to work in an open environment with fluctuating temperatures and standard lighting.

Responsibilities

  • Deliver an engaging, positive, and authentic customer experience.
  • Focus on full-price selling while maintaining awareness of product value and promotions.
  • Handle customer situations according to policies and procedures, attempt to resolve issues, and involve leadership for escalated matters.
  • Complete assigned tasks promptly and efficiently.
  • Execute visual directives and maintain company visual standards as directed by management.
  • Support store organization and cleanliness to promote a safe working and shopping environment.
  • Comply with company policies, the Code of Business Conduct, Employee Policy Guide, Safety Program, and Loss Prevention policies; report violations to leadership or the Silent Witness Hotline.
  • Share customer feedback with leadership to improve the customer experience.
  • Participate in company and store contests and events, and stay current on financial goals and priorities.
  • Support the leadership team in achieving sales and operational goals.
  • Support and execute digital sales strategies, including ship from store and BOPIS.
  • Represent the PacSun brand through passion for products, brands, fashion, and trends, and contribute positively to the team environment.
  • Adhere to Employee Appearance Guidelines and maintain the company’s fashion image.
  • Learn about products, brands, fashion, and trends, and work to improve individual performance as a productive team member.
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