Seasonal Sales Associate-106 Marlton, NJ 08053

Five Below•Marlton, NJ

6d•Onsite

About The Position

Five Below is hiring a part-time Seasonal Sales Associate to provide customer service and support sales during the busy holiday season, October through January. The role is centered on assisting customers, maintaining organized and well-stocked merchandise, and providing smooth checkout experiences. The position is temporary and hourly.

Requirements

Be at least 16 years old.
Be available to work a flexible schedule, including days, evenings, weekends, and potentially overnight shifts; travel may be required as needed.
Be comfortable with or willing to learn technology, including computers, cash registers, hand-held devices, and mobile devices.
Communicate effectively and engage with customers.
Handle customer interactions and potential issues courteously and professionally.
Use basic information-gathering skills to solve problems.
Learn procedural knowledge through on-the-job training.
Frequently move merchandise weighing up to 25 pounds and place or remove merchandise at heights of 5 to 10 feet.
Frequently ascend and descend ladders, and kneel, bend, twist, stoop, and move across the sales floor and stock room.
Remain in a stationary, upright position for 80% of the time.
Identify and discern email and printed instructions regarding merchandise layouts, associate schedules, and standard operating procedures.
Accurately exchange information with customers, managers, and coworkers in person and by telephone.

Responsibilities

Greet and acknowledge customers promptly, provide assistance, and handle interactions with multiple customers efficiently.
Assess and meet customer needs by sharing product knowledge, answering questions, directing customers to merchandise, making recommendations, and engaging in suggestive selling.
Stay informed about product availability.
Inform customers about store events, promotions, and special activities.
Address customer concerns and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
Keep management informed about restocking needs, service requirements, and customer feedback.
Collaborate with the team to support store and company goals and contribute to a positive, productive work environment.
Perform additional responsibilities assigned by the Store Manager based on store needs.