Seasonal Retail Sales Associate, Kenwood Towne Center
About The Position
As a Seasonal Retail Selling Colleague at Macy’s, you combine results-driven selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, make personalized recommendations, and connect them with suitable products and services. You engage customers on the sales floor and in fitting rooms, use product knowledge and effective selling behaviors to achieve sales goals, and help build customer trust and loyalty. The role also involves keeping the shopping space clean, organized, and inviting. Colleagues prepare for each day by reviewing sales goals, learning about new arrivals and popular items, and staying informed about trends and promotions. They greet customers, build relationships through friendly conversations, and maintain a shoppable sales floor by merchandising new receipts, processing damages and vendor returns, updating signs and pricing, and supporting merchandise moves. They share loyalty program benefits, ensure customers have what they need, and conclude interactions with a sincere thank-you. Colleagues support one another, strive to improve, and work toward individual and store results. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Enjoy meeting people, learning about them, and sharing information.
- Be resourceful, adaptable to changing priorities, able to work independently, and effective in a team.
- Ability to use electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to use computers and other technology, including handheld equipment and cash registers, and process register transactions.
Responsibilities
- Provide warm, personalized customer service and make product and service recommendations based on customer needs.
- Engage customers, build relationships, and use effective selling behaviors to achieve sales goals.
- Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
- Maintain a clean, organized, and shoppable sales floor.
- Merchandise new receipts, process damages and selected merchandise for vendor returns, update signs and pricing, and support merchandise moves.
- Share loyalty program benefits, ensure customers have what they need, and conclude interactions with a sincere thank-you.
- Collaborate with colleagues and contribute to individual and store results.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
