Seasonal Retail Sales Associate, Plaza Bonita

Macy's•National City, CA
•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you deliver results through selling and genuine hospitality, creating standout holiday shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with suitable products and services. You work on the sales floor and in fitting rooms, using product knowledge and a personal approach to build trust, meet sales goals, and inspire customer loyalty. The role also involves keeping the shopping space clean, organized, and inviting. Colleagues prepare for each day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and making sure the sales floor is ready for customers. Throughout the day, they engage customers in friendly conversations, maintain a shoppable space, support merchandise handling and presentation, share loyalty program benefits, and help customers finish their shopping experience. Seasonal colleagues are typically scheduled for 10–20 hours per week; hours depend on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and ability to adapt to changing priorities.
  • Ability to work independently and contribute to a team.
  • Ability to use electronic devices, including handheld equipment and cash registers, and process register transactions.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology necessary to perform job functions.

Responsibilities

  • Create welcoming, personalized customer interactions and identify customer needs.
  • Recommend products and services and use product knowledge to support sales.
  • Work toward daily sales goals and contribute to individual and store results.
  • Keep the sales floor clean, organized, and ready for customers.
  • Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
  • Merchandise new receipts and process damages, testers, and selected merchandise for return to vendors.
  • Update signs and pricing and support merchandise moves as needed.
  • Share loyalty program benefits and ensure customers have what they need before concluding interactions.
  • Collaborate with colleagues and support customers and teammates with honesty, care, and cooperation.

Benefits

  • Competitive pay and benefits
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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