Seasonal Retail Sales Associate, Manassas

Macy's•Manassas, VA

20h•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create memorable holiday shopping experiences. You learn what customers need, offer personalized recommendations, and connect them with suitable products and services. You build customer trust and loyalty by engaging shoppers, sharing product knowledge, and working toward sales goals. You also help keep the shopping space clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and ensuring the sales floor is ready for customers. During the day, they welcome and assist customers, maintain merchandise and displays, process damages and selected returns to vendors, update signs and pricing, and support merchandise moves. They share the benefits of the Loyalty program and conclude customer interactions with attentive service. The role also involves collaborating with colleagues and continually improving to support individual and store results. Seasonal colleagues are typically scheduled for 10–20 hours per week. Hours depend on business needs and colleague availability.

Requirements

Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability and willingness to meet daily sales goal challenges.
Enjoy meeting people, learning about them, and sharing information.
Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
Comfort using electronic devices.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Welcome customers and create friendly, personal conversations to understand their needs and build customer relationships.
Offer personalized product and service recommendations and use product knowledge to support sales.
Work toward daily sales goals through customer engagement and effective selling behaviors.
Review sales goals, new arrivals, top-selling items, trends, and promotions to prepare for customer interactions.
Keep the sales floor clean, organized, inviting, and ready for customers.
Merchandise new receipts and support merchandise moves.
Process damages, testers, and selected merchandise returns to vendors.
Update signs and pricing.
Share Loyalty program benefits and provide attentive service through the end of the customer interaction.
Collaborate with colleagues and contribute to individual and store results.

Benefits

Competitive pay and benefits.
Comprehensive health and wellness coverage.
401(k) match.
Paid time off.
Eight paid holidays.
Continuous learning and leadership development.
Colleague Resource Groups.
Volunteer opportunities.
Merchandise discounts.
Performance-based incentives.
Annual merit review.
Employee Assistance Program with mental health counseling and legal and financial advice.