Seasonal Retail Sales Associate, Santee Trolley

Macy's•Santee, CA
•$17 - $21•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create memorable holiday shopping experiences. You learn what customers need, offer personalized recommendations, connect them with suitable products and services, and use product knowledge and a personal approach on the sales floor and in fitting rooms. You work toward sales goals through customer engagement and effective selling behaviors, building trust and loyalty along the way. The role also involves keeping the shopping space clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and ensuring the sales floor is ready for customers. They welcome customers, build relationships through friendly conversations, maintain a shoppable space by merchandising and processing merchandise, updating signs and pricing, and supporting merchandise moves. They share loyalty program benefits, ensure customers have what they need, and provide a sincere closing interaction. Colleagues support one another and work to improve their individual and store results. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability and motivation to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
  • Comfort handling electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Welcome customers and provide genuine, personalized service and product recommendations.
  • Engage customers in friendly conversations and build customer relationships.
  • Work toward daily sales goals and contribute to individual and store results.
  • Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
  • Keep the sales floor clean, organized, and ready for customers.
  • Merchandise new receipts and process damages, testers, and selected merchandise for return to vendors.
  • Update signs and pricing and support merchandise moves as needed.
  • Share loyalty program benefits and ensure customers have what they need before they leave.
  • Collaborate with colleagues and support one another in serving customers and communities.

Benefits

  • Competitive pay and benefits
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
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