Seasonal Retail Sales Associate, Santee Trolley

Macy's•Santee, CA

1d•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you blend results-oriented selling with genuine hospitality to create standout holiday shopping experiences. You learn each customer’s needs, provide personalized recommendations, and connect customers with appropriate products and services. Working on the sales floor or in the fitting room, you use warmth, product knowledge, and a personal approach to create memorable visits, build trust, meet sales targets, and inspire loyalty. The role emphasizes customer engagement, sales goals, teamwork, and maintaining a clean, organized, inviting shopping space. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and ensuring the sales floor is ready for customers. Throughout the day, they engage customers in friendly, personal conversations and maintain a shoppable space by merchandising new receipts, processing damages and testers, selecting merchandise for vendor returns, updating signs and pricing, and supporting merchandise moves. They promote the Loyalty program, ensure customers have what they need, and close interactions with a sincere thank-you. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.

Requirements

Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to meet daily sales goal challenges.
Enjoy meeting people, learning about them, and sharing information.
Resourcefulness and eagerness to start a new venture; ability to adapt to changing priorities.
Ability to work independently and contribute to a team.
Comfort using electronic devices.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

Provide warm, personalized customer service and product recommendations.
Engage customers and use smart selling behaviors to achieve sales goals and targets.
Build customer relationships and encourage customer loyalty.
Review sales goals, new arrivals, top-selling items, trends, and promotions.
Keep the sales floor clean, organized, prepared, and inviting.
Merchandise new receipts and maintain a shoppable space.
Process damages and testers and select merchandise to return to vendors.
Update signs and pricing and support merchandise moves.
Share the benefits of the Loyalty program and ensure customers have what they need.
Work collaboratively with colleagues to support customers and achieve individual and store results.

Benefits

Competitive pay and benefits.
Comprehensive health and wellness coverage.
401(k) match.
Paid time off.
Eight paid holidays.
Continuous learning and leadership development.
Colleague Resource Groups.
Volunteer opportunities.
Merchandise discounts.
Performance-based incentives.
Annual merit review.
Employee Assistance Program with mental health counseling and legal and financial advice.