Seasonal Beauty Advisor, Santee Trolley

Macy's • Santee, CA

3d

About The Position

The Beauty Advisor, also known as a Cosmetic Sales Colleague, serves as a beauty expert and trusted resource for customers. The role creates personalized, inspiring shopping experiences through product advice, demonstrations, tailored consultations, makeup application, and skincare recommendations. The colleague uses product knowledge and awareness of trends to recommend products suited to customers’ needs and style, build lasting client relationships, and achieve sales goals through personalized service, consistent follow-up, and virtual outreach.

Daily work includes preparing and maintaining a clean, organized, shoppable sales floor; learning about new arrivals, best sellers, promotions, and trends; welcoming and assisting customers; refreshing signage and pricing; and supporting merchandise moves. Colleagues promote loyalty benefits, help customers with purchases, and collaborate with teammates to deliver strong customer and store results. The position requires flexible availability, including weekends and holidays, and regular, dependable attendance. The job is seasonal.

Requirements

• At least 1 year of customer service or selling experience.
• Flexible availability, including days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to communicate effectively with customers, co-workers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Ability to use point-of-sale technology, digital tools, handheld equipment, and a cash register.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Ability to talk, move constantly, stand, reach with arms and hands, stoop, kneel, crouch, and climb ladders.
• Close vision, color vision, depth perception, and focus adjustment.

Responsibilities

• Deliver personalized beauty experiences by building customer relationships, identifying customer needs, demonstrating product application, and educating customers on beauty products.
• Provide beauty advice and tailored consultations, including makeup application and skincare recommendations.
• Build and manage a loyal client base through follow-up, virtual outreach, and personalized service.
• Meet and surpass daily sales goals and help drive client loyalty.
• Acquire new customers by opening credit accounts and explaining loyalty benefits.
• Use clienteling tools to promote offers and product launches, participate in sales events, and stay current through training and vendor education.
• Maintain an organized, clean, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves as needed.
• Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
• Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
• Provide warm, attentive customer service and finish interactions by sharing loyalty benefits, ensuring customers have what they need, and thanking them.
• Support teammates through honesty, care, and collaboration.

Benefits

• Competitive pay and benefits
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed