Seasonal Retail Sales Associate, Walden Galleria

Macy's • Cheektowaga, NY

1d • Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with appropriate products and services on the sales floor and in fitting rooms. You use product knowledge and customer engagement to achieve sales goals, build trust, and encourage loyalty. You also help keep the shopping environment clean, organized, and inviting. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.

Requirements

• Flexible availability to work days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Ability to communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Ability and motivation to meet daily sales goals.
• Enjoyment of meeting people, learning about them, and sharing information.
• Resourcefulness and ability to adapt to changing priorities, work independently, and contribute to a team.
• Ability to use electronic devices and technology, including computers, handheld equipment, and cash registers.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.

Responsibilities

• Welcome customers and engage them in friendly, personal conversations to understand their needs and build customer relationships.
• Recommend products and services, share product knowledge, and use effective selling behaviors to meet sales goals.
• Review sales goals and learn about new arrivals, top-selling items, trends, and promotions.
• Maintain a clean, organized, and shoppable sales floor.
• Merchandise new receipts; process damages, testers, and selected merchandise for return to vendors; update signs and pricing; and support merchandise moves.
• Share the benefits of the Loyalty program, ensure customers have what they need, and thank them for their visit.
• Collaborate with teammates and support one another to serve customers and achieve individual and store results.
• Use technology and equipment, including handheld devices and cash registers, to perform job functions and process transactions.

Benefits

• Competitive pay and benefits
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed