Seasonal Retail Sales Associate, Tucson Mall

Macy's•Tucson, AZ

1d•$15 - $20•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine sales performance with genuine hospitality to create memorable holiday shopping experiences. You learn what customers need, offer personalized recommendations, and connect them with appropriate products and services on the sales floor and in fitting rooms. You build customer trust and loyalty, work toward sales goals, and help maintain a clean, organized, inviting shopping environment. Colleagues prepare for each day by reviewing sales goals, learning about new arrivals, popular items, trends, and promotions, and ensuring the sales floor is ready for customers. They engage customers in friendly, personal conversations; maintain a shoppable space by merchandising merchandise, processing damages and vendor returns, updating signs and pricing, and supporting merchandise moves; and explain loyalty program benefits while providing attentive service. The role also involves supporting teammates, collaborating to serve customers and the community, and continually developing skills to achieve individual and store results. Seasonal colleagues are typically scheduled 10–20 hours per week, depending on business needs and colleague availability.

Requirements

Flexible availability for days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Enjoy meeting people, learning about them, and sharing information.
Resourcefulness and ability to adapt to changing priorities.
Ability to work independently and as part of a team.
Comfort using electronic devices.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours.
Ability to lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers.

Responsibilities

Welcome customers and create friendly, personal interactions to build customer relationships.
Understand customers’ needs and provide personalized product and service recommendations.
Work toward daily sales goals through customer engagement and effective selling behaviors.
Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
Keep the sales floor clean, organized, prepared, and inviting.
Merchandise new receipts and help maintain a shoppable space.
Process damages, testers, and select merchandise for return to vendors.
Update signs and pricing and support merchandise moves as needed.
Share loyalty program benefits, ensure customers have what they need, and thank them for their business.
Support coworkers through honest, caring collaboration.
Learn from colleagues and continually improve to achieve individual and store results.
Use electronic devices, computers, handheld equipment, and cash registers to perform job functions and process transactions.

Benefits

Competitive pay
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice