Seasonal Retail Sales Associate, Peachtree Mall

Macy's•Columbus, GA
•$15 - $20•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create memorable holiday shopping experiences. You learn what customers need, provide personalized recommendations, and connect them with appropriate products and services on the sales floor and in the fitting room. You use product knowledge and customer engagement to achieve sales goals, build trust, and encourage loyalty. The role also includes keeping the shopping space clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and ensuring the sales floor is ready for customers. During the day, they build customer relationships through warm, personal interactions and maintain a shoppable space by merchandising merchandise, processing damages and vendor returns, updating signs and prices, and supporting merchandise moves. They share loyalty program benefits, ensure customers have what they need, and provide a sincere farewell. Colleagues support one another through honesty, care, and collaboration, while learning and working toward individual and store results. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability and willingness to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Be resourceful, eager to start a new venture, and able to adapt to changing priorities.
  • Ability to work independently and contribute to a team.
  • Comfort handling electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Ability to use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

  • Engage customers with a warm welcome and personalized conversations to understand their needs and build lasting relationships.
  • Recommend products and services using product knowledge and information about new arrivals, trends, and promotions.
  • Work toward daily sales goals through customer engagement and effective selling behaviors.
  • Share the benefits of the Loyalty program and provide customers with a helpful, sincere checkout and farewell experience.
  • Keep the sales floor clean, organized, inviting, and ready for customers.
  • Merchandise new receipts, process damages and selected merchandise for return to vendors, update signs and pricing, and support merchandise moves.
  • Support teammates through honesty, care, and collaboration.
  • Learn from colleagues and continuously improve to contribute to individual and store results.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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