Seasonal Retail Sales Associate, Quaker Bridge Mall

Macy's•Lawrenceville, NJ
•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create standout holiday shopping experiences. You learn what customers need, make personalized recommendations, and connect them with appropriate products and services. By drawing on warmth, product knowledge, and a personal approach, you help make visits memorable, build trust, meet sales targets, and inspire customer loyalty. The role is focused on selling and customer experience, not solely cashiering. You help keep the shopping space clean, organized, and inviting. At the start of the day, you prepare the sales floor, review sales goals, learn about new arrivals and top-selling products, and stay informed about trends and promotions. During the day, you engage customers in friendly conversations, maintain shoppable merchandise displays, and share loyalty program benefits. Seasonal colleagues are typically scheduled for 10–20 hours per week; hours depend on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability and willingness to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
  • Comfort handling electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours, lift at least 25 pounds, stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and a cash register, and ability to process register transactions.

Responsibilities

  • Provide warm, personalized customer service and learn about customers’ needs.
  • Recommend products and services using product knowledge, current trends, and promotions.
  • Work toward daily sales goals and contribute to individual and store results.
  • Prepare and maintain a clean, organized, inviting, and shoppable sales floor.
  • Merchandise new receipts; process damages, testers, and selected merchandise for return to vendors; update signs and pricing; and support merchandise moves.
  • Share loyalty program benefits, ensure customers have what they need, and close interactions with a sincere thank-you.
  • Collaborate with colleagues and support an honest, caring, and service-oriented team environment.

Benefits

  • Competitive pay and benefits
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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