Seasonal Retail Sales Associate, Newport Fashion Island

Macy's•Newport Beach, CA
•$17 - $21•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create memorable holiday shopping experiences. You learn what customers need, make personalized recommendations, connect them with products and services, and use product knowledge and a personal approach to build trust, meet sales targets, and inspire loyalty. The role centers on customer engagement and teamwork, rather than being limited to cashier duties, and includes keeping the shopping space clean, organized, and inviting. You prepare for the day by reviewing sales goals, learning about new arrivals and popular items, and keeping up with trends and promotions. On the sales floor, you welcome customers and build friendly relationships. You also help maintain a shoppable environment by merchandising new receipts, processing damages, testers, and selected merchandise returns to vendors, updating signs and pricing, and supporting merchandise moves. You share loyalty-program benefits, ensure customers have what they need, and close interactions with a sincere thank-you. Seasonal colleagues are typically scheduled for 10–20 hours per week; hours depend on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules or procedures in English.
  • Ability and willingness to meet daily sales-goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
  • Comfort using electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Review sales goals, new arrivals, top-selling items, trends, and promotions to prepare for customer interactions.
  • Welcome customers and build personal relationships through friendly, attentive engagement.
  • Understand customer needs and provide personalized product and service recommendations.
  • Work toward sales goals through customer engagement and effective selling behaviors.
  • Keep the sales floor clean, organized, and ready for customers.
  • Merchandise new receipts and support needed merchandise moves.
  • Process damages, testers, and selected merchandise for return to vendors.
  • Update signs and pricing.
  • Share loyalty-program benefits, ensure customers have what they need, and thank them sincerely at the end of the interaction.
  • Collaborate with and support teammates to serve customers and communities.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
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